Privacy Policy

Last Updated: October 6, 2025

1. INTRODUCTION

Welcome to SwapUser.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.SwapUser.com and use our reciprocal app testing platform.

Please read this Privacy Policy carefully. By using SwapUser.com, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

Account Information:

Username and display name
Email address
Password (encrypted)
Profile information (optional: bio, location, profile picture)

App Submission Information:

App name, description, and URL
Category and development stage
Testing instructions
Social media links (optional)

Feedback and Testing Data:

Ratings and reviews you provide
Feedback submissions
Testing activity and history
Communication with other users through our platform

Payment Information (if applicable):

Payment method details (processed securely through third-party payment processors)
Billing address

2.2 Information We Collect Automatically

Usage Data:

IP address
Browser type and version
Device information
Pages visited and time spent
Referral source
Token transactions and balance

Cookies and Tracking Technologies:

Session cookies for authentication
Analytics cookies to understand user behavior
Preference cookies to remember your settings

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Create and manage your account
Facilitate app testing and feedback exchange
Manage the token credit system
Send transactional emails (feedback notifications, token updates)
Improve our platform and user experience
Prevent fraud and ensure platform security
Comply with legal obligations
Send marketing communications (with your consent)
Respond to your inquiries and provide customer support
Analyze platform usage and trends

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users:

Your username and profile information are visible to other users
Your feedback and ratings are shared with app owners
Your testing activity may be visible to facilitate matching

With Service Providers:

Hosting and infrastructure providers
Email service providers
Analytics services (e.g., Google Analytics)
Payment processors

For Legal Reasons:

To comply with legal obligations
To protect our rights and property
To prevent fraud or security issues
In connection with legal proceedings

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time, after which we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

Access and Portability:

Request a copy of your personal data
Receive your data in a portable format

Correction:

Update or correct inaccurate information

Deletion:

Request deletion of your account and data

Opt-Out:

Unsubscribe from marketing emails
Disable certain cookies through browser settings

Restriction:

Request restriction of processing your data

Objection:

Object to processing of your data for certain purposes

To exercise these rights, contact us at contact@freetrialtracker.com.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure password hashing
Regular security audits
Access controls and authentication
Secure server infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. CHILDREN'S PRIVACY

SwapUser.com is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. COOKIES POLICY

We use cookies and similar tracking technologies to:

Maintain your session
Remember your preferences
Analyze platform usage
Improve functionality

You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

11. THIRD-PARTY LINKS

Our platform may contain links to third-party websites or apps. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your rights

13. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including:

Right of access, correction, and deletion
Right to restrict or object to processing
Right to data portability
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

Our lawful basis for processing includes consent, contract performance, legal obligations, and legitimate interests.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email.

15. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, contact us:

Email: contact@freetrialtracker.com
Website: www.SwapUser.com